Privacy Policy

Enterprise Name: GROWTHEDGE BUSINESS CONSULTANTS (PTY) LTD

Registration Number: 2023/108524/07

Last Updated:

1. Introduction

GROWTHEDGE BUSINESS CONSULTANTS (PTY) LTD (“GrowthEdge”, “we”, “us”, or “our”) is committed to protecting your personal information and ensuring that it is processed lawfully and transparently.

This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

By using our website or engaging with our services, you agree to the terms of this policy.

2. Personal Information We Collect

We may collect and process the following categories of personal information:

Full name and surname
Contact details including email address and telephone number
Business name and company details
Financial and accounting information necessary to deliver services
Correspondence and communication records
Information submitted via contact forms or email

We only collect information that is necessary for a defined business purpose.

3. How We Collect Information

Personal information may be collected:

Directly from you when you contact us
When you engage us for professional services
Through our website contact forms
Through email, telephone, or in-person communication

We do not collect personal information without a legitimate purpose.

4. Purpose of Processing

We process personal information for the following purposes:

To provide accounting, advisory, and business consulting services
To communicate with clients and prospective clients
To comply with statutory, tax, and regulatory obligations
To manage contractual relationships
To respond to enquiries

We will not use your personal information for purposes unrelated to the original reason for collection without your consent, unless required by law.

5. Legal Basis for Processing

Personal information is processed in accordance with POPIA on one or more of the following lawful bases:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

We may share personal information where necessary with:

Regulatory authorities such as SARS
Professional advisors including auditors and legal advisors
Service providers who assist us in delivering services
Financial institutions where required

All third parties are required to maintain appropriate confidentiality and data protection standards.

We do not sell personal information.

7. Data Security

We implement appropriate technical and organisational safeguards to protect personal information against:

Loss
Unauthorised access
Disclosure
Alteration
Destruction

Access to personal information is restricted to authorised individuals who require it to perform their duties.

8. Retention of Information

Personal information is retained only for as long as necessary to fulfil:

The purpose for which it was collected
Legal, regulatory, or tax requirements
Contractual obligations

When information is no longer required, it will be securely deleted or destroyed.

9. Your Rights Under POPIA

In terms of POPIA, you have the right to:

Access your personal information
Request correction of inaccurate or incomplete information
Request deletion where legally permissible
Object to processing in certain circumstances
Lodge a complaint with the Information Regulator

Requests may be submitted using the contact details below.

10. Contact Information

If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact:

GROWTHEDGE BUSINESS CONSULTANTS (PTY) LTD
Registration Number: 2023/108524/07

Email: grow@growthedge.co.za
Phone: 082 539 4671
Address: 7 Connaught Road, Kenilworth, Cape Town, 7708

11. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal or operational requirements. The latest version will always be available on our website.